Privacy Policy
How we collect, use and protect the information you share with us.
Placeholder copy Every section below is scaffolding, not legal text. Replace the whole body with your reviewed Privacy Policy before this page goes live. The headings are a suggested structure only — add, remove or reorder them as your policy requires.
Last updated: [DATE TO BE CONFIRMED]
1. Who we are
[PLACEHOLDER] Identify Fancrest Investment Limited as the data controller, state RC 8961606, give the registered office address, and name the contact point for privacy questions.
2. Information we collect
[PLACEHOLDER] List the categories of personal information collected — for example the name, phone number, email address, BVN, government ID details, guarantor details and collateral information gathered during a loan application.
- [PLACEHOLDER] Information you give us directly through the enquiry form, WhatsApp, phone or in person.
- [PLACEHOLDER] Information required to assess a loan application and verify identity.
- [PLACEHOLDER] Technical information collected automatically when you visit this website.
3. How we use your information
[PLACEHOLDER] Explain each purpose: responding to enquiries, assessing and administering loans, cooperative membership records, meeting legal and regulatory obligations, and preventing fraud.
4. Legal basis for processing
[PLACEHOLDER] State the lawful basis relied on under the Nigeria Data Protection Act — consent, contract, legal obligation or legitimate interest — for each processing purpose.
5. Sharing your information
[PLACEHOLDER] Describe who information is shared with, including Fancrest Thrift and Credit Cooperative Society Ltd (FTCCSL), credit and identity verification providers, professional advisers, and regulators.
6. How long we keep it
[PLACEHOLDER] State retention periods for enquiry records, active loan files and closed accounts.
7. How we protect your information
[PLACEHOLDER] Summarise the organisational and technical safeguards in place.
8. Your rights
[PLACEHOLDER] Set out the rights available to data subjects — access, correction, deletion, objection, portability and withdrawal of consent — and explain how to exercise them.
9. Cookies and website analytics
[PLACEHOLDER] State whether this site sets cookies or uses analytics. Note that the Contact page embeds a Google Map, which is a third-party service subject to Google's own privacy terms.
10. Changes to this policy
[PLACEHOLDER] Explain how updates will be published and dated.
11. Contact us
[PLACEHOLDER] Confirm the channel for privacy enquiries. Current published details are fancrestcooperative@gmail.com and 07040208070, at Suite G019, Area 3 Neighborhood Shopping Complex, Garki, Abuja.